Privacy Policy

Privacy policy for Innovative IO mobile applications.

This policy applies to all Innovative IO applications available on the Apple App Store and Google Play Store. Last updated: April 16, 2026.

Overview

We respect your privacy and keep data collection minimal.

Innovative IO builds software for healthcare and short-term rental operations. Our applications are designed with privacy in mind. We collect only the data necessary to provide our services and do not sell personal information to third parties.

Data Collection

What we collect and why.

Account & Profile Data

When you create an account or use features that require authentication, we collect information you provide directly, such as your name and email address.

  • Used to authenticate your identity and personalize your experience
  • Never sold or shared with advertising networks
  • Retained only as long as your account remains active

Usage & Diagnostic Data

We may collect anonymized crash reports and usage analytics to improve application stability and identify bugs.

  • Includes device type, OS version, and app version
  • Does not include personally identifiable information
  • Collected via platform-standard crash reporting tools

Data You Enter

Content you enter into our applications—such as records, notes, or operational data—is stored securely and used solely to provide the service to you.

  • Stored with encryption in transit and at rest
  • Accessible only to you and authorized personnel
  • Exportable and deletable upon request

What We Do Not Collect

Data we never collect or share.

No Third-Party Advertising

Our applications contain no advertising SDKs and do not collect data for advertising targeting or profiling purposes. We do not share your data with ad networks or data brokers.

No Sale of Personal Data

We do not sell, rent, or trade personal information to any third party, under any circumstances. Your data is used exclusively to operate and improve the services you use.

Third-Party Services

Services we rely on and their data practices.

Our applications may use the following third-party services, each governed by their own privacy policy. We select service providers that meet high privacy and security standards.

Apple & Google Platforms

App distribution and in-app purchase processing is handled by Apple and Google. Their collection of device identifiers and purchase data is governed by the Apple Privacy Policy and Google Privacy Policy.

Cloud Infrastructure

Application data may be processed and stored on cloud infrastructure providers (such as Microsoft Azure). These providers are contractually bound to protect your data and may not use it for their own purposes.

Authentication Services

Where applicable, authentication may be handled through platform sign-in providers (such as Sign in with Apple or Google Sign-In). We receive only the minimum profile information needed to create your account.

Your Rights

You control your data.

Access, Correction & Deletion

You may request a copy of the personal data we hold about you, ask us to correct inaccurate data, or request deletion of your account and associated data at any time. To exercise these rights, contact us using the support form.

  • Deletion requests are processed within 30 days
  • Some data may be retained where required by law
  • You can also delete your account directly within the app where available

Opt-Out of Analytics

Where applicable, you may opt out of anonymized diagnostic data collection through your device's privacy settings or within the application settings.

  • iOS: Settings → Privacy & Security → Analytics & Improvements
  • Android: Settings → Privacy → Usage & Diagnostics
  • In-app opt-out available in supporting applications

Children's Privacy

Our apps are not directed at children.

Our applications are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Policy Changes

We will notify you of material changes.

We may update this privacy policy from time to time. When we make material changes, we will update the "last updated" date at the top of this page and, where appropriate, notify you via the application or by email. Continued use of our applications after changes take effect constitutes acceptance of the revised policy.

Contact Us

Questions about this policy?

If you have questions about this privacy policy or how we handle your data, reach out through our support form or contact us directly.